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Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

How do I create flashcards?

To create flashcards, open the app and tap the "+" button to create a new deck or add cards to an existing deck. Enter the word or phrase on the front of the card, then add the translation or definition on the back. You can also add notes, examples, and audio for enhanced learning.

Is Parleo free to use?

Parleo offers core flashcard functionality for free. Premium features such as advanced statistics, unlimited cloud sync, and additional customization options may be available through a subscription. Check the app for current pricing details.

What languages does Parleo support?

Parleo is language-agnostic, meaning you can create flashcards for any language you want to learn. The app supports text input in any language and character set, including languages with non-Latin scripts like Japanese, Chinese, Arabic, and more.

How does spaced repetition work?

Spaced repetition is a learning technique that shows you flashcards at increasing intervals based on how well you know them. Cards you find difficult appear more often, while cards you know well appear less frequently. This optimizes your study time and improves long-term retention.

Can I sync my flashcards across devices?

Yes! With a Parleo account, your flashcards and learning progress automatically sync across all your devices. Start studying on your iPhone and continue seamlessly on your iPad. Just make sure you're signed in with the same account on all devices.

How do I delete my account?

To delete your account and all associated data, go to Settings in the app and select "Delete Account," or contact us at the email below. Please note that account deletion is permanent and cannot be undone. We recommend exporting your data before deletion.

How do I report a bug or request a feature?

We appreciate your feedback! To report a bug or suggest a new feature, please email us at the address below. Include as much detail as possible, such as the steps to reproduce the issue, your device model, and iOS version. Screenshots are helpful too.

Can I import flashcards from other apps?

Parleo supports importing flashcard data from common formats. Check the Import section in the app settings for supported file types and instructions. If you need help migrating from another app, contact our support team.

Still Need Help?

Our support team is here to assist you. We typically respond within 24-48 hours.